Ultradyne Return Policy
You may return any unused products with their original packaging for a refund within 60 days from the date of the purchase. The product will be inspected upon return, and any marks or blemishes will apply a re-stocking fee. If prominent damages are present, a refund will not be issued. If expedited shipping was selected during purchasing, it is non-refundable, and the consumer is responsible for return shipping charges. Exemptions can be made for faulty product, or wrong items being shipped. Please contact sales@ultradyneusa.com to notify us of any returns before initiating the process. Returns can be sent to:
4215 Philips Farm Road
Suite 109B
Columbia, MO 65201
A copy of the order receipt is required for all returns. Refunds will be issued on the credit card used for the purchase.
* This policy is only applicable for products purchased directly from our website. Products purchased through third party re-sellers should be handled directly through the company in which the product was purchased.